Empathy Author Dan Goleman speaks with eloquence about the three kinds of empathy, and how these human qualities, in various admixtures, inform today’s leaders.  As I watched this video, it was hard not to think of the current resident of the White House and the current Speaker of the House, and how they specifically lack emotional empathy.   The Machines Are Taking Over Call me a Neanderthal, but I refuse to use the self-service checkout lines at big box multibillion dollar chain stores like Home Depot, because these checkout lines want you to do the work normally reserved for human … Continue reading →